Terms of Service

Welcome to Mate – Your Homegrown Women’s Smart Casual Brand

Welcome to www.mateshop.in. By accessing or shopping on our Site, you agree to be bound by these Terms of Service. Please read carefully before making a purchase.

1. Introduction

These Terms apply to all users of the Site, including browsers, customers, and contributors of content. We reserve the right to update these Terms periodically; any changes will be posted on this page. It is your responsibility to review them before placing orders.

2. Access and Eligibility

By using the Site, you confirm that you are at least 18 years old or have parental consent to shop. You agree not to use the Site for illegal activities or in violation of any applicable laws.

3. Intellectual Property

All content on this Site—including text, graphics, logos, images, product designs, and software—is the exclusive property of Mate and protected by intellectual property laws. You may not reproduce or use any content for commercial purposes without our written permission.

4. Account Security

If you create an account, you are responsible for safeguarding your login credentials and all activity within your account. Please notify us immediately of any unauthorized use.

5. Orders, Pricing, and Payment

  • All orders are subject to acceptance and product availability.
  • Prices may change without notice.
  • We reserve the right to refuse or cancel orders if fraud is suspected or pricing errors occur.
  • Payments must be made through our secure online gateway; offline payments are not accepted.
  • By placing an order, you represent you have the legal capacity to enter into a binding contract.

6. Product Descriptions and Availability

We strive for accuracy in product descriptions and images; however, slight color or texture variations due to device or screen differences may occur. Certain products may only be available online and in limited quantities. We may limit purchase quantities to ensure fair customer access.

7. Prohibited Conduct

  • Use the Site to violate laws or infringe on intellectual property rights;
  • Transmit harmful computer codes, viruses, or malware;
  • Post unlawful, defamatory, or abusive content;
  • Engage in fraudulent transactions or misuse the Site.

We reserve the right to suspend or terminate your access for any violations.

8. Third-Party Links and Services

Our Site may contain links or offer tools from third parties. These are provided “as is” without endorsement. We are not responsible for third-party content, availability, or transactions. Use third-party services at your own risk.

9. User Content

Any comments, feedback, or submissions you provide may be used by Mate without obligation to compensate you. You agree that your submissions do not violate others’ rights and comply with applicable laws.

10. Disclaimers and Limitation of Liability

  • The Site and products are provided “as is.” We do not guarantee uninterrupted, error-free service.
  • Mate is not liable for indirect, incidental, or consequential damages.
  • Our total liability will not exceed your order value.

11. Indemnity

You agree to indemnify and hold Mate and its affiliates harmless against all claims arising from your misuse of the Site or violation of these Terms.

12. Severability

If any part of these Terms is deemed unlawful or unenforceable, the remainder shall remain valid and enforceable.

13. Termination

We may terminate or suspend your access at any time without notice for violations. Termination does not limit other remedies.

14. Governing Law

These Terms are governed by Indian law. Disputes will be resolved exclusively by courts in Coimbatore.

15. Contact Us

For questions or clarifications regarding these Terms, please contact: team@mateshop.in